About Us
Fulfilment Plus was founded on the idea of providing smaller ecommerce businesses in New Zealand a 3PL / fulfillment option that would deliver to a high quality and allow businesses to focus on growth and succeeding.
It became clear to us that there were no 3PL's that wanted to help support smaller ecommerce focused businesses, all the incumbent players wanted to chase the large scale customers and focused on putting a volume of pallets into their large warehouses.
At Fulfilment Plus we saw this trend and decided to do something about it. We want to build a 3PL that focuses on supporting the small businesses that New Zealand is built on. We believe in delivering a high level of customer service, being flexible to customers needs and doing what's needed to help our customers have a stress free logistics experience. We want to take the pain and out of logistics and allow our customers to and focus on what they do best - building a delivering great brands and products!
Our Values
P - People First
ensure that we look after our people, and we can give them all the tools and training to succeed, but also treat them like people and support their needs and requirements.
A - Accuracy and Quality
we will know what good accuracy and quality is and deliver it for our customers, we will do this every time to ensure that we are delivering an exceptional experience.
C - Customer Centric
our customers pay the bills and give us the opportunity to run and grow this business. We will look after them and deliver an uncompromising customer service experience, flex to their needs and ensure they can focus on growing their business
T - Transparency and Honesty
we will ensure that we are giving our customers a transparent and honest experience, tell them when there is an issue early and the solution that we are putting in place. We will hold our hand up and take ownership of mistakes and ensure we learn and improve from them. While ensuring that we are giving customers, suppliers and team members accurate up to date information and data they can make solid decisions on